Frequently Asked Questions
Everything you need to know about your Q-Link style journey.
How long does shipping take for my order?
Standard shipping typically takes 3 to 5 business days within the continental US. International delivery times vary by location but generally range from 7 to 14 business days.
What is your return policy for fashion items?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and include all original tags and packaging to be eligible for a full refund.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our specific garment dimensions for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your products sustainably sourced?
Q-Link is committed to ethical fashion. 80% of our current collection is made from organic or recycled materials, and we only work with fair-trade certified factories.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.